Policy

  • All new clients must arrive 5 mins early to fill out new client paperwork.
  • THERE IS NO GRACE PERIOD!!!!!!!
  • Reschedules must be made 24-48 hours BEFORE appointment scheduled, and must be within 2 weeks of original date. If no other dates available, a new deposit and appointment must be processed.
  • Same day Rescheduling is the same as same day cancellation 100% of original appointment/service pricing will be charged.
  • Current/returning clients must arrive to scheduled appointments ON TIME.
  • If client arrives late and the esthetician has a client immediately following, same day rescheduling fee is APPLIED NO EXCEPTIONS.
  • Clients must be over the age of 18 for any advanced facial & waxing services.
  • Facials are available for minors ages 12-17 but a parent or guardian must be PRESENT & sign on child’s name behalf.
  • No additional guest are allowed in the service room. 
  • If you have any signs of any possibly contagious sickness, you will be canceled and charged 100% for not canceling! NO EXCEPTIONS!
  • Children(all ages) who aren’t being serviced are not allowed in service room.
  • Please keep in mind results vary; everyone skin is not the same results will never be identical. Commitment is REQUIRED for desired results.
  • All deposits are NON-REFUNDABLE and NON-TRANSFERABLE; and goes toward your booked service balance.
  • If appointment is cancelled less than 24 hours there is a 100% service balance charge for cancellation that will be charged via card on file!!!!
  • If client did not notify staff or management of BCSL of being late, and arrives outside of grace period this is considered a NCNS and charged 100% of service fee.
  • NCNS WILL BE BANNED & NOT ALLOWED TO REBOOK WITH BCSL!
  • No call no shows are charged 100% of service charge via card on file. If client confirmed appointment, didn’t show up and contacted any employee of BCSL immediately after being charged this is still considered a no call no show!
  • Please note if the payment card on file declines, BCSL will reattempt charging the form of payment on file for up to 120 days after date of scheduled appointment. Any overdraft fees are not the responsibility of this business but of the signer of this agreement.
  • In the event of inclement weather, emergency, tragedy for the service provider, or world disaster (such as government shut down), deposits are still NONREFUNDABLE. All appointments will be rescheduled and deposits goes toward appointment only.
  • Once you leave your schedule appointment you are acknowledging that the service was completed and expectations met.
  • Although it is impossible to list every potential risk and complication, client has been informed of possible benefits, risks, and complications of treatment and agrees to service.
  • Clients must agree to follow post care/aftercare treatment plan and or product suggestions from BCSL professional.
  • In the event of any medical concerns post treatment, client agrees to contact medical professional and follow up with BCSL service provider.
  • Client agrees to give a accurate account of medical history, current medications, allergies,  and any products used topically or by ingestion.
  • Any open wounds, cuts, sores, etc on the service area, We can NOT perform any service on said area.